## Introduction
In a rapidly evolving digital world, the automotive industry is being disrupted by new technologies, new business models, and new entrants. To stay competitive, automotive companies must become digital businesses, using technology to create new experiences for customers and new efficiencies for the enterprise.
Oracle Cloud is a complete, integrated stack of cloud applications, platform services, and enterprise infrastructure that helps you move faster, lower IT costs, and scale.
Oracle Cloud offers a comprehensive set of services for the automotive industry, including:
– Connected Vehicle Services: Leverage the Internet of Things (IoT) to remotely monitor and manage your vehicles and equipment, and create new customer experiences.
– Commerce Services: Build engaging, personalized digital experiences for your customers and prospects, and drive revenue growth.
– Customer Experience Services: Create seamless, omnichannel customer journeys with Oracle CX Cloud.
– Data Management Services: Collect, store, and analyze data from any source to gain insights that improve decision-making across the enterprise.
– Human Capital Management Services: Streamline HR processes and engage your workforce with Oracle HCM Cloud.
– Internet of Things Services: Transform your business with IoT, big data, and artificial intelligence (AI).
– IT Infrastructure Services: Run your IT infrastructure more efficiently and cost-effectively in the cloud.
– Marketing Services: Drive growth with Oracle Marketing Cloud’s integrated marketing solutions.
– Sales Services: Close more deals, faster, with Oracle Sales Cloud.
– Service Cloud: Deliver an amazing customer experience with Oracle Service Cloud.
– Supply Chain Management Services: Oracle SCM Cloud helps you optimize your supply chain and improve your bottom line.
## Connected Vehicle Services
In today’s connected world, vehicles are becoming increasingly connected, with the average car now having more than 100 electronic control units (ECUs). This connectivity enables new services and applications that improve safety, increase efficiency, and create new customer experiences.
Oracle’s Connected Vehicle Services are built on an IoT platform that uses advanced sensors, big data, and machine learning to remotely monitor and manage vehicles and equipment. With Oracle, you can:
– Monitor and manage vehicle and equipment performance in real time
– Detect and diagnose problems before they cause downtime
– Enhance customer experiences with new services and applications
– Reduce costs with predictive maintenance
## Commerce Services
In the digital age, customers expect a seamless, personalized experience across all channels—online, in-store, and on the go. Oracle Commerce Cloud helps you meet these expectations with a complete set of solutions for building engaging, omnichannel customer experiences. With Oracle Commerce Cloud, you can:
– Provide a consistent, personalized experience across all channels
– Increase online revenue with an engaging eCommerce site
– Increase conversion rates with intelligent recommendations
– Deliver order faster with real-time order orchestration
– Improve customer satisfaction with proactive customer service
## Customer Experience Services
In today’s hypercompetitive environment, differentiating your company on the basis of customer experience is essential to success. Oracle CX Cloud helps you create seamless, omnichannel customer journeys that reduce churn and increase loyalty. With Oracle CX Cloud, you can:
– Engage customers across all channels with a consistent experience
– Orchestrate real-time customer interactions
– Use predictive analytics to anticipate customer needs
– Automate processes to improve efficiency
– Deliver personalized experiences at scale
## Data Management Services
Data is the lifeblood of the modern enterprise, and the ability to collect, store, and analyze data from any source is critical to success. Oracle Data Management Cloud is a complete, integrated stack of cloud services that helps you collect, store, and analyze data from any source—structured or unstructured—to gain insights that improve decision-making across the enterprise. With Oracle Data Management Cloud, you can:
– Collect data from any source, structured or unstructured
– Store data securely in the cloud
– Analyze data with big data and machine learning
– Gain insights with real-time analytics
## Human Capital Management Services
In today’s global economy, attracting and retaining the best talent is essential to success. Oracle HCM Cloud helps you engage your workforce and streamline HR processes to drive business results. With Oracle HCM Cloud, you can:
– Attract and hire the best talent with recruiting and onboarding
– Engage and motivate employees with performance management
– Develop employees with training and learning
– Retain employees with benefits and compensation
– Streamline HR processes with self-service and workflow
## Internet of Things Services
The Internet of Things (IoT) is transforming businesses across all industries, and the automotive industry is no exception. With Oracle IoT Cloud, you can collect data from sensors and devices, use big data and machine learning to gain insights, and take action in real time to improve decision-making and optimize operations. With Oracle IoT Cloud, you can:
– Collect data from sensors and devices
– Analyze data with big data and machine learning
– Take action in real time with IoT applications
– Build new IoT applications with APIs
## IT Infrastructure Services
IT infrastructure is the backbone of the modern enterprise, and the ability to run it efficiently and cost-effectively is critical to success. Oracle Infrastructure Cloud is a complete, integrated stack of cloud services that helps you run your IT infrastructure more efficiently and cost-effectively in the cloud. With Oracle Infrastructure Cloud, you can:
– Provision and manage infrastructure with ease
– Automate tasks to improve efficiency
– Scale infrastructure on demand
– Pay only for what you use
## Marketing Services
In the digital age, the ability to reach and engage customers is essential to success. Oracle Marketing Cloud is a complete, integrated stack of marketing solutions that helps you reach and engage customers across all channels—online, in-store, and on the go. With Oracle Marketing Cloud, you can:
– Engage customers across all channels
– Segment and target customers
– Personalize experiences
– Measure and optimize campaigns
## Sales Services
In today’s hypercompetitive environment, the ability to sell effectively is essential to success. Oracle Sales Cloud is a complete, integrated stack of sales solutions that helps you close more deals, faster. With Oracle Sales Cloud, you can:
– Increase sales productivity with automation
– Improve win rates with opportunity management
– Increase customer satisfaction with quotes and orders
– Streamline sales processes with CPQ and billing
## Service Cloud
In today’s connected world, customers expect a seamless, personalized experience—and they expect it now. Oracle Service Cloud helps you deliver an amazing customer experience with the power of the cloud. With Oracle Service Cloud, you can:
– Deliver a seamless, omnichannel experience
– Engage customers across all channels
– Personalize experiences
– Automate processes
– Measure and optimize customer journeys
## Supply Chain Management Services
In today’s global economy, the ability to optimize your supply chain is essential to success. Oracle SCM Cloud helps you optimize your supply chain and improve your bottom line. With Oracle SCM Cloud, you can:
– Plan and optimize your supply chain
– Collaborate with suppliers
– Automate processes
– Monitor and manage your supply chain
– Gain insights with analytics
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