As the world’s largest enterprise software company, Oracle is no stranger to the telecommunications industry. The Oracle Cloud offers a complete set of services for telecommunications companies looking to move to the cloud, including:
-A cloud-based contact center that offers features like automatic call distribution, skills-based routing, and caller wait times.
-A cloud-based customer relationship management (CRM) system that helps telecom companies manage customer data, sales, and marketing.
-An enterprise resource planning (ERP) system that helps telecom companies manage their finances, inventory, and supply chain.
-A cloud-based workforce management system that helps telecom companies schedule and track employee shifts.
Telecommunications companies that move to the Oracle Cloud can benefit from:
-A pay-as-you-go pricing model that can save companies money on upfront costs.
-A scalable cloud infrastructure that can easily accommodate future growth.
-A comprehensive set of features and functions that can help telecom companies improve their operations.